How do I make a purchase? 

Call, chat, or email us. Nogastar sales representatives are ready to: 

• Understand your requirements 
• Determine the best options
• Provide a price quote  
• Guide you through the government buying process

How do I claim a manufacturer's warranty?

Not all manufacturers offer warranties. If a product has a warranty, it will be listed on our website alongside the product features and price. 

• If your product is defective, contact our customer service via email or at +1 (888) 305-5357.
• We will verify whether the item is covered under the manufacturer’s warranty and guide you through the return process.  

What do you have in stock?

Call, chat, or email us to check item availability. BZ Defense maintains minimal stock of commonly purchased equipment. 

What happens if I purchase an item on backorder? 

• Orders are filled in the order they are received.  
• To hold your place in line, do not make changes to your order. Once available, the backordered item will ship via UPS Ground at no additional charge. 
• If you prefer not to wait, we can help replace the backordered item with a similar in-stock item.
• You may also remove the backordered item from your order for a full refund. This will not affect other in-stock items, which will ship immediately. 

Do you ship to APO/FPO addresses? 

Yes! We ship to Army Post Offices (APO) and Fleet Post Offices (FPO). 

• Delivery may take up to eight weeks.
• All orders to APO/FPO addresses are shipped via the United States Postal Service (USPS). 

What are BZ Defense government ID codes; specifically, NAICS Code, DUNS Number, and CAGE Code?

• NAICS Code: BZ Defense is classified under 70+ NAICS codes. Please call us to confirm eligibility.  
• DUNS: 078766273
• CAGE Code: 6VZ45
• UEI: L8GHFAS7N2M1

Questions?

We're here for you!