Return Policy

You may return merchandise for a full refund within 30 days of the original invoice date, excluding shipping charges.

Condition for Returns:

• Items must be brand new with all original manufacturer packaging, materials, and accessories (instruction booklets, inserts, blank warranty cards). 
• Remove all unnecessary pre-existing labels from the box. 
• Merchandise must include the original UPC. 
• Original packaging should be enclosed within an outer shipping box. Do not write on or attach labels directly to the manufacturer’s packaging. 

Restocking Fees:

1. No restocking fee for returns due to our error, shipping mistakes, or damaged merchandise. 
2. All other returns are subject to a 15% restocking fee.
3. Special order items are final sale and cannot be returned.

How to make a Return:

• Log in to your account, select the order, and follow the steps to generate your Return Form
• Don’t have an account? Locate your order here. 

Refund Policy

• Refunds are processed within 3–5 business days after we receive your return. 
• You will be notified by email once your return is processed. 
• We reserve the right to refuse returns or refunds, or charge a restocking fee for items that do not meet the requirements above. 

Questions?

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